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1. I live in a subdivision with a Home Owners Association. Can the City enforce Association by-laws?

No. If someone in the subdivision is violating a provision of the Association by-laws, it would be up to the Association to initiate legal action.

2. Can I park my semi-tractor or recreational vehicle on the street in front of my house?

No. Commercial motor vehicles, recreational vehicles, watercraft or trailers may not be parked on any street or alley within the City of New Haven except during such time as is reasonably necessary to make a bona fide pick-up or delivery.

3. How do I know if my complaint was acted upon?

If contact information was provided, we strive to contact complainants to let them know their complaint was received or to gather further information. If you've called in a complaint and do not see results within a reasonable period of time, please contact the Code Enforcement Office. We will gladly inform you of the status of your complaint.

4. How do I report a violation?

You may either email Code Enforcement or call  260-748-7061 to report a violation.

How Complaints Are Handled

Complaints are handled in a confidential, courteous manner. Code Enforcement will first verify the violation and then notify the property owner and explain the issue. Property owners are then given time to remedy the violation. While most property owners comply after the first notification, those who don't receive additional notifications and/or fines. In addition, some violations may be abated by the City at the owner's expense.

5. My neighbor leaves his trash can at the curb all week. Is this a violation?

Yes. Trash containers must not be placed at the pickup location earlier than 4 pm of the day preceding the collection. It must be removed from the pickup location by 6 am the day following collection. Trash containers shall be stored either inside the garage or on the side of the house a minimum of four feet behind the front of the house when not at the pickup location.

6. The house next door is abandoned and the yard is overgrown. Can anything be done to clean it up?

Yes. The City of New Haven Code prohibits debris, rubbish, trash and weeds/grass that are in excess of nine inches in height on any lot.