The City of New Haven Utility Office administers water, sanitary sewer and storm water to properties within the city limits and the surrounding area. We are dedicated to meeting the needs of our customers and strive to relay accurate information and service.
TEMPORARY CLOSURES TO THE PUBLIC THROUGH APRIL 13, 2020
Utility Payments: The City of New Haven Utility Office is now closed to the public. We are encouraging utility customers to not come into the office in person because we want to protect the consumer and staff so that we can continue business as usual. We are urging you to use one of the payment options below:
Pay online on our website (www.newhaven.in.gov)
By phone (1-866-670-3036)
Check or money order can be mailed or placed in the drive up drop box
Drive up drop box located in the east parking lot
Mail to PO BOX 570, New Haven, IN, 46774
We offer auto debit, a free and convenient monthly service
We want to continue providing the best service we can and will maintain regular hours (8:00 am – 12:00 noon, 1:00pm – 5:00pm) to answer your phone calls and e-mails. Thank you for your cooperation and understanding.